24/7 Operations Team at Your Service

Ensuring your environment is optimized and secure.

24/7 U.S. Based Support – Never Outsourced

Premium support and service is standard for every Edge Hosting customer. No matter the time of the day, your call will always be answered right away by one of our experienced engineers. We’re on hand and on-site 24/7, 365 days a year—including holidays—so you never have to wait. Our service, support and availability mean less risk and less headaches. Our process is different and designed to save you time and money.

SUPPORT IS ALWAYS INCLUDED SO THAT YOU AVOID “INCIDENT FEES”

The overall result is that customers are with us over 5 years, and our Net Promoter Score (NPS), which measures the percentage of customers who advocate our service, is on par with the world’s strongest brands. This is the foundation of certainty that you want for growing your business.

Our process is different

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GET AN EDGE WITH OUR ROBUST PORTAL


We believe in complete transparency. Via the Edge support portal, see stats, trends, alarms, events, incidents, attacks, backups, including compliance and audit support. For more on our portal visit here.

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