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Edge Hosting Privacy Statement

Our Commitment

Edge Hosting, LLC understands the importance of privacy in today’s world. Edge Hosting, LLC is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy. This Privacy Statement discloses our privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. This Statement applies to all personal information we handle in connection with our website. This statement sets forth our information gathering and dissemination practices for the www.edgehosting.com and related websites. We will not disclose information about customers or users without express permission unless the release of said information is required by government subpoena. Edge Hosting, LLC reserves the right to modify our statement at any time. The most current version of the privacy statement will always be available at www.edgehosting.com.

Edge Hosting, LLC abides by the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use and retention of data from the European Union. To learn more about the Safe Harbor program, and to view Edge Hosting's certification, please visit http://www.export.gov/safeharbor/.

What We Collect

Our sites use several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:

  • Visitors' contact information (such as e-mail addresses, name, telephone, number, and postal address)
  • Unique identifiers (such as customer numbers)
  • Financial information (such as credit card numbers)
  • IP addresses

We Use Certain Google Advertising Products

We have implemented Google advertising products to display advertising on our website.  These products collect traffic data using a specific cookie placed on your computer by Google.  In addition, we use “Remarketing with Google Analytics” to advertise online. 

How Secure is the Information We Collect?

Edge Hosting, LLC makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal employees.

What Do We Use This Information For?

 

Contact Information

We use your contact information to send you information about our company, process requests for services, send invoices, and to contact you when necessary. We also use the information we collect to improve the content of our web site.

You will not receive any communications from us unless you specifically request us to send you information and provide us with a method to contact you such as telephone or email address. Existing customers cannot opt-out of receiving information that we deem important for us to communicate in order to provide ongoing services and support. Customers can update their contact information via the support portal.

Financial Information

We may ask you to enter your credit card or account information on our websites to enable us to debit your account when you purchase servers or services from us. All information you will be asked to enter is protected using SSL (Secure Sockets Layer) encryption to prevent it being intercepted by anyone else as it is transferred over the Internet. We collect this information on a transaction-by-transaction basis and will never authorize the release of this information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes.

IP addresses

We may use your unique network address (IP address) to help diagnose problems with our server, and to administer our Web site.

Cookies

We use cookies to keep track of your purchases during the time you view www.edgehosting.com. We may also use them to recognize return visitors and to track our promotions. Edge Hosting, LLC may collect personally identifiable information from visitors in several ways online forms but only where visitors volunteer such information. Edge Hosting, LLC may also collect information about how visitors interact with our website. This information is obtained through analysis of server logs and through the use of "cookies" placed on user machines. A cookie is a piece of software that a web server can store on a computer system to identify the visitor if they visit the website again. All of the information that we collect through the use of cookies from visitors is not personally identifiable. However, it may be associated with personally identifiable information that visitors provide us through our website. We gather this information for internal use only and will never authorize the release of this information with anyone outside of Edge Hosting, LLC

Use of Google Products

You may opt out of Google Analytics for Display Advertising, and customize the advertising displayed by following this link.  Third party vendors, including Google, use the cookies placed on your computer, in conjunction with their technology, to show you advertising even when you are not on our site.  These cookies, and analytical tools, record the sites you visit and other information regarding your activity on the Internet and display advertising based on that information.

You may opt out of certain aspects of the Google products by clicking here.

Information Disclosure

Edge Hosting, LLC will not disclose information about customers or a visitor without the express permission of the customer unless the release of this information is required to satisfy an action requested by the customer or is required by a government or law enforcement subpoena. However, we reserve the right to transfer information collected from our customers in connection with any future transaction involving the transfer of the assets of our company.

Questions or Concerns

Please contact us with any questions regarding the Edge Hosting, LLC privacy statement by contacting us at:

Telephone:         410-246-8800
Email:                
Postal Address: Edge Hosting, LLC
                          120 E. Baltimore Street
                          Suite 1900
                          Baltimore, Maryland 21202
                          Attention: Compliance

© 2015 Edge Hosting, LLC All rights reserved. All trademarks are property of their respective owners.